What can brands learn from Pamela Anderson, she of Baywatch/Tommy Lee/Playboy and, more recently (i.e. this week), Big Brother fame?
Like most people, I'm a sucker for a really cool company name.
If you want to check out a great example of an entrepreneurial business utilising Facebook as a means of interacting with consumers, building a community and promoting itself, then check out the Sydney Writers' Centre's page.
Technology has revolutionised communications, massively and irrevocably, to the benefit of the consumer, the adaptive and agile organisation, and those who cherish an open society.
So says Philip Sheldrake in the introduction to his new Social Web Analytics eBook.
At close to 100 pages, the eBook briefly squares away the 'early days' of the social web before delving deeper into what Sheldrake calls 'social web analytics' -- "... the application of search, indexing, semantic analysis and business intelligence technologies to the task of identifying, tracking, listening to and participating in the distributed conversations about a particular brand, product or issue, with emphasis on quantifying the trend in each conversation's sentiment and influence".
Don't let the tech speak put you off.
This is a good resource to have sitting on your computer desktop. I downloaded it today and, while I've only managed to skip through it at this stage (I got caught up with the many external links on offer!), I will definitely re-visit it in more detail as well as keep it on-hand as a 'go-to' manual.
Social Web Analytics eBook can be downloaded here.
The guys at CommonCraft have done it again, this time with an excellent two-and-a-half minute 'made simple' video that may help get you thinking differently about LinkedIn.
The continuing 'softening' of Microsoft's corporate image continues as head honcho Bill Gates yesterday officially finished up day-to-day duties at the software giant.
I dunno, it might just be me, but in recent chats I've had with a variety of people from within the broader marketing communications industry - clients and agency practitioners of various persuasions - I start banging on about social media and we have the beginnings of a good conversation, but...
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